Privacy Policy - Joobot (USA)

Joobot Privacy Policy

Joobot is committed to protecting your privacy while providing you with the products and services that serve your needs. The operation of these products and services may require the collection and use of your personal information. This privacy statement explains how Joobot Inc. ("Joobot" or “We”) collects and uses your personal information by the Software in those situations. This privacy statement only applies to Software and services and does not apply to other Joobot websites, products or services. Please read the following Privacy Statement to understand how Joobot uses any information collected from you through your use of Software.

By installing or using the Software, you acknowledge, agree and consent that your Personal Information (as defined below) will be handled as described in this Privacy Statement, which is incorporated by reference into the Software End User License and Services Agreement for Joopic Software (“EULA”).

It is your responsibility to read and accept the terms of service and privacy policies for the websites you visit. Joobot is not responsible for the privacy practices of other entities, including websites whose advertisements may appear on Software. This Privacy Statement applies solely to information collected by Joobot with your use of Software.


What information Joobot collects or receives from you depends on how you use Software, which may include the following:

Your Personal Information

"Personal Information" is information that you provide to Joobot which personally identifies you, such as your name, mobile number, IP address, e-mail and certain information regarding the Licensee's use of the Software, internet browsing and surfing habits, or any other information which may be deemed personal information under applicable law. When you provide your Personal Information to Joobot using Software, Joobot receives and stores this information in order to respond to your using needs and requests. For example, we may use your Personal Information when providing you with customer technical support. You can choose not to provide your Personal Information, but then you might not be able to take advantage of all the features in Software.

Information We Collect Automatically

We receive and store certain types of information whenever you interact with us. For example, upon your confirmation, we receive information from your mobile address book, which we use to allow other Licensees of the Software who has been added in your address book list to communicate with you. Like many communication software, Software supports the collection of your Personal Information, including but not limited to geographical location data through optional “plug-ins” and the use of other automated tools to allow other Licensees and you to share the Software and the Services. Though such information will typically be used in an aggregated way to improve our products and Services, some information we collect, may be used to offer you products and Services specifically based on your preferences and usage.

In addition, our servers automatically recognize your IP address and other technical information about your mobile device. See the section below entitled “IP Address Information” for more information.


Joobot may use the information we collect about you for any of the following purposes:

  • To better understand how users access and use our products and services, including Software, on an aggregated and individualized basis, for the purposes of improving our products and services, and to respond to customer desires and preferences.
  • To improve our products and services by providing personalized experiences and recommendations, language and location customization, personalized help and instructions, or other responses to your and other customers’ usage of our products and services.
  • To communicate with you for other customer service, software verification or software upgrades. This may include location verification for products and services which may have limited geographical access, and the like.
  • To offer you content, services, games or other products and services.
  • To ask you to participate in surveys about products and services.
  • To provide you with news and newsletters, special offers, promotions, and targeted advertising.
  • To improve our products and services by providing language and location customization, personalized help and instructions, or other responses to your and other customers’ usage of our products and services.

We may disclose information about you to third parties acting on our behalf or who are our subsidiaries or Affiliates. These third parties may assist Joobot with marketing, resolving service problems, and correcting errors related to the execution of Joobot’s products including Software. However, we do not give these third parties (other than our subsidiaries and Affiliates) an independent right to share or use your personal information.

In addition, we may use your personal data for the purpose of sending you messages (whether by messaging within Software, email, SMS or other means) offering or advertising:


Information about our users is an important part of our business, and we are not in the business of selling it to others. We share customer information only as compatible with the purposes described above, and when we have your permission or as described in this section.

Joobot Subsidiaries

We may share your information with our subsidiaries and Affiliates that we own or control but only if those entities are either subject to this Privacy Statement or follow practices at least as protective as those described in this Privacy Statement.

Contractors and Agents

We may employ other companies and individuals to perform functions on our behalf. Examples include without limitation sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance (including data concerning marketing and promotional programs), or providing customer service or for other purposes within the ordinary course of business. These third parties have access to the Personal Information needed to perform their functions on our behalf. We require these companies to agree (i) to provide adequate protections for your Personal Information that are no less protective than those set out in this Privacy Policy and (ii) to use your Personal Information only for the purposes for which the third party has been engaged by us. Joobot or its Affiliates are not liable for the acts or omissions of these third parties, except as provided by applicable law.

Business Transfers

As Joobot continues to develop our business, we might sell or buy online stores, subsidiaries, or other businesses. In such transactions, customer information generally would be one of the transferred business assets but remains subject to the promises made in any pre-existing privacy statement or policy (unless, of course, the customer consents otherwise).

Protection of Joobot

Joobot reserve the right to disclose your personal information when we believe such disclosure required to comply with the law, judicial proceeding, court order or other legal process; to enforce or apply the terms of the EULA; or protect the rights, property, or safety of Joobot, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes. This does not include selling, renting, sharing, or otherwise disclosing Personal Information from customers for commercial purposes in violation of this Privacy Policy.


We may retain any information collected from you for the period necessary to fulfill the purposes as outlined in this Policy Statement unless a longer retention period is required by applicable law.


Joobot is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from loss, misuse, unauthorized access, use, disclosure, alteration and destruction.

Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.

Any information we collect will be securely processed, stored and archived in databases and backups that could reside outside of your jurisdiction, including without limitation the Hong Kong Special Administration.

If you have any questions about the security of your information, please contact us at


If you choose to use Software, any dispute over privacy is subject to this Privacy Statement and the provision of the EULA, including without limitation applicable limitations on damages, arbitration of disputes, and application of the law of China. If you have any concerns about your privacy, please contact us by emailing with a thorough description or your question or concern, and we will try to resolve it.


Joobot, its Affiliates, employees, officers and agents shall not be liable for (i) any disclosure of your Personal Information as required by law or relevant governmental authority; (ii) any disclosure of your Personal Information as a result of your own actions or negligent acts (including without limitation the disclosure by you of your Personal Information to any websites, forums, or social networking sites); (iii) any consequence resulting from hackers, computer viruses or temporary closure of our services; or (v) any consequence resulting from Acts of God beyond Joobot’s control.

In addition, all provisions of the EULA, including without limitation the limitation of liability and indemnification provisions shall also apply.


If you have questions about the privacy aspects of our products or services, please contact

© 2016 Joobot Inc. All Rights Reserved